About Us

Are you having a hard time financially? Are you trying to figure out what you can afford and what you can’t? If phone service is something you are having a hard time affording, help may be available. Assurance Wireless is a worry-free way to stay connected with family, school services, doctors, and employers. Assurance Wireless provides eligible low income residents with a free Phone, 250 free voice minutes & unlimited free texts each month except for California residents who receive unlimited voice and unlimited texts. To apply for Assurance Wireless please call 1-800-395-2171 or visit assurancewireless.com for more details.

Assurance Wireless is a federal Lifeline Assistance program from Virgin Mobile. Lifeline is a government benefit program supported by the federal Universal Service Fund. Enrollment is available to individuals who qualify based on federal or state-specific eligibility criteria. You may qualify if you participate in certain public assistance programs, like Medicaid or Supplemental Nutrition Assistance Program (SNAP). You can also qualify based on your household income. You must provide proof of program participation or proof of income. To see if you qualify for Assurance Wireless please visit http://www.assurancewireless.com/Public/HowToQualify.aspx.

“I don't know what I'd do if I didn't have Assurance Wireless,” said customer L. Banks. “It is such a blessing for those of us who struggle to find work in this economy. I have not found a job yet, but I have been able to communicate with potential employers and obtain interviews with the use of this phone. As someone who has been sort of homeless, I'm able to address issues dealing with my current circumstances. Thank you for being there.”

Customers can choose to add funds to their account for additional services such as voice minutes, texting services, data and international calling and can purchase Virgin Mobile top-up cards at retail outlets nationwide. The Lifeline Assistance program is available for only one wireless or wireline account per household. Separate households that live at the same address are eligible, including residents of homeless shelters and nursing homes. Residents with temporary addresses are also eligible. Offer limited to eligible customers (varies by state) residing in selected geographic areas and is non-transferable. Offers not available in all states/areas. Consumers who willfully make false statements in order to obtain the benefit can be punished by fine or imprisonment or can be barred from the program. Accessing voicemail draws from plan minutes & charges may apply once free minutes have been depleted except for California residents. Visit assurancewireless.com for more details.


  • FREE Phone
  • FREE 250 Voice Minutes
  • Unlimited Free Texts (except Califorina)
  • No Annual Contract
  • Nationwide Sprint® Network ( or Nationwide Sprint® Network coverage)
  • Voicemail Account, Call Waiting, and Caller ID Included
  • 911 Access
  • Keep your current home or cell phone number

Ideal for:      

  • Low income households utilizing assistance programs
  • Unemployed/underemployed residents looking for work
  • Individuals at or below 135%-150% of poverty guidelines


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To Apply:1-800-395-2171
Customer Care:1-888-321-5880
Follow us:Facebook: http://www.facebook.com/#!/AssuranceWireless?ref=ts
 Twitter: http://twitter.com/Assurancecell
 YouTube: http://www.youtube.com/assurancewireless


People who don’t qualify for Assurance Wireless but who are also struggling in the current economy and find themselves searching for cost-savings everywhere, can take advantage of  payLo by Virgin Mobile.  payLo was especially designed with value-conscious wireless consumers in mind, offering plans for as little as $20/month for 400 minutes. payLo is available at retail stores nationwide, including Best Buy, RadioShack and Target.  For more information, visit http://www.virginmobileusa.com/cell-phone-plans/paylo-plans.jsp#

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Assurance Wireless is brought to you by Virgin Mobile USA and is a Lifeline Assistance program supported by the federal Universal Service Fund. Service within nationwide coverage area reaching more than 282 million people. Assurance Wireless is not available in all states/areas. Offer limited to eligible customers (varies by state) residing in selected geographic areas and is non-transferable. Visit virginmobileusa.com for a detailed map and to check if service is available in your area. Coverage not available everywhere. Other restrictions apply. News Room   |   Contact Us   |   En Español
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